4. Improving your people skills

When I pass a mirror, I often check how I look. Vanity? Probably. Yet, it may tell me to straighten my tie or tidy my hair. But, what I need more than a snapshot of my appearance is a mirror showing me how I behave; and, its impact on others. Let me put this in context.

In a survey of leaders, respondents told me their most common problem was dealing with difficult employees. People, who didn't want to sign-on, cooperate and pull their weight. This is interesting, since the only thing a leader has to have is followers. So, if they're opting out, you're not really their leader. Hands up if you've ever had this problem! I have - and realised (after some painful self-examination) that I was the "difficult" one and needed significantly to broaden and soften my views. So, what can you do in similar circumstances? That's what this Action Pack is about.

23 pages for $17.00

What you will learn to do

  • Understand and engage people as individuals
  • Show self-awareness and appropriate responses
  • Champion diversity, tolerance and synergy
  • Show fairness, honesty and compassion
  • And, much more

Core message: create chemistry.

Who is this for?

This Action Pack is helpful for any leader, who tends to be too task-focused and overlooks the needs of their people. Or, holds over-strong or inflexible views. I empathise with this one! IQ and self-reliance are important but EQ is possibly even more fundamental to success.

What is included?

As with each of our nine thematic Packs, this one contains a total of seven articles. Four address specific aspects of IMPROVING YOUR PEOPLE SKILLS - with action suggestions, check-up questions, etc. Three shorter ones provide more general background and checklists. Above all, there's a format for the creation of your own action plan.

Guarantee of value-add – or your money back

I believe passionately in the power of leadership. My Packs encapsulate 40 years of line and consulting experience that have convinced me it's the key differentiator between mediocre and outstanding business performance.

Read more about the content and structure of our
Action Packs (and our money back guarantee) here

23 pages for $17.00